Troubleshoot Voice Access

Before you begin troubleshooting, try the following steps to resolve your consequence:

  1. Install the latest version of Vocalization Admission. Vocalism Access should automatically update based on your Android Play Store settings, but you can always manually check for updates on Google Play.
  2. Install the latest version of the Google app. With older versions of the Google app, maxim "Ok Google" doesn't automatically kickoff Voice Access, so make certain y'all're using the latest version.
  3. Use the recommended configuration. Refer to "Step ane: Check your device and settings" in Get started with Voice Access.

If Voice Access nonetheless isn't working, try the steps below.

Voice Access doesn't recognize voice commands

If Vocalization Access doesn't recognize your vocalization commands, endeavour the post-obit:

  • Make sure that your device is connected to the Internet over cellular data or Wi-Fi.
  • Move to a quiet place.
  • Speak more than slowly and clearly.
  • Attempt using a headset with a microphone.
  • Repeat your voice command.
  • Plough off vibration in your device settings. Vibration might interfere with speech recognition.

Voice Admission freezes or cuts off words in the centre of a control

If Voice Access appears to freeze, wait a few seconds. Yous might need to do this if you say a long command or if some other app tries to listen to y'all at the same time.

You're having problem unlocking your device with Voice Admission

The but lock screen currently supported past Voice Access is the PIN unlock. To protect your security when you lot enter your Pivot, Voice Admission shows random words on the screen (such as "cerise" or "blue") instead of Voice Access number labels. This fashion you can say the words instead of your PIN numbers. You tin can change your lock screen in Settings and then Security under Device security.

If you lot accept trouble starting Vocalism Access on the lock screen, endeavor the post-obit steps:

  • In the Google app, go to Settingsand then Phonation, then turn onUnlock with Vocalization Match orTrusted voice. This setting lets you use "Ok Google" to turn on Phonation Admission from the lock screen. Learn more than about "Ok Google". (Note: The availability of this setting varies by device.)
  • In Voice Access settings, turn on "Activate on lock screen." This setting automatically starts Voice Admission when the screen turns on, if the lock screen is showing. Learn how to change your Voice Admission settings.
  • Connect your device to a Bluetooth switch or keyboard, then apply the switch or keyboard to start Voice Admission on the lock screen. For more information nigh setting up a Bluetooth switch, see instructions to start Vocalism Access.
  • Fix your device for automated unlock. You tin pair a trusted Bluetooth device or NFC tag to your device to unlock information technology automatically for you. Learn more well-nigh Smart Lock.

You can't turn on your screen with Voice Access

To turn on the screen by voice, go to the Google app and then Settings and then Voice and then "Ok Google" detection, then turn on Say "Ok Google" any time.

Learn more about "Ok Google". (Note: The availability of this setting varies by device.)

Your battery drains faster than normal when Vocalization Admission is on

Voice Access uses almost no battery when it's inactive, but it uses more than battery when listening for your commands. Consider using Voice Access while your device is connected to a power supply if y'all find that your battery is draining faster than normal.

You can't start Vox Admission while using Do Not Disturb

When Do Non Disturb is on, the Vox Access notification isn't visible on the screen.

To come across notifications on your screen while Do Non Disturb is on:

  1. Open your device's Settings app .
  2. Select Apps & notifications, then Notifications.
  3. Select Advanced, then Practise Not Disturb.
  4. Observe and select the setting to restrict or hide notifications: Restrict notifications or Display options for subconscious notifications.
  5. Select No sound from notifications.

Google Voice call doesn't work with Phonation Access (Android 9 or before)

Note: This result but applies to devices using Android nine or earlier. Learn how to bank check your Android version.

If you're on a Google Voice call and the other person can't hear you, follow these steps:

  1. Open your device'due south Settings app .
  2. Go to Accessibility, then Vocalisation Access.
  3. Go to Settings.
  4. Nether "General," plough off Active during calls.

Vocalisation Access did something else unexpected

If Voice Access did something you didn't expect, or if y'all accept suggestions most improving Voice Admission, we'd love your feedback. Become to Settingsand then Accessibilityand then Phonation Accessand then Settings, and so selectHelp & feedback. Y'all can also utilize our feedback form.